05-24-2017

05-25-2017

TRVL Agents

How do I become a TRVL Agent?

Go to the homepage and click “Sign up.” You can sign up with your Facebook, Google or LinkedIn account or with your email and password. It only takes seconds to become a TRVL Agent.

Do I qualify as a TRVL Agent?

Yes, if you are 18 years or older, you do. You must also abide by our terms and conditions.

Is TRVL really free?

Yes, TRVL is 100% free. There are no sign-up fees, no subscription fees, no booking fees, and no administration fees.

How do I recommend a hotel to somebody?

Begin by searching for the traveler’s destination, dates, and party size. Browse through the hotels until you find a hotel that you would like to recommend. Then click the "Share" button and share via email, Whatsapp, Facebook Messenger, Facebook, Twitter, LinkedIn, Pinterest, or by copying and pasting the link. You can add a personal note to each recommendation. If a hotel is booked through the link you provided, you will receive commission for that booking. Simple as that!

How can I add hotels to my favorites?

You can save your favorite hotels for each destination by clicking the heart icon on the hotel picture in the search results, or you can click the "Favorite" button on the top right of the hotel page. This will save the hotel in your "Favorites" so it is easier to find in the future. You can also view all of your favorite hotels in your profile.

How and when does TRVL pay me?

Our booking service providers will pay the commission on the booking to TRVL once the trip is finished. We will then pay the TRVL Agent between 30-60 days afterwards. The minimum amount for payment is USD 10. TRVL uses Transferwise to make payments as they provide the best currency exchange and lowest fees. When payment is ready you will receive an email from TRVL/Transferwise with instructions for receiving your payment.

How does TRVL make money?

Our booking service providers pay a commission on every booking. TRVL takes a small cut and passes on the lion’s share to you.

Can a booking still be changed or cancelled?

To make changes to the booking, the supplier that handled the booking should be contacted directly. This can be either Booking.com or Hotels.com. You can find the contact information on the confirmation email, or you can click here.

What happens to my commission if a booking is changed or cancelled?

If a booking is cancelled, you will not receive a commission. If a booking is changed, your commission will change accordingly. We will notify you about the final amount at the time of payout.

Who is responsible for the booking and the payment?

If you recommend a hotel to someone, the person booking the hotel should handle the payment. Payments are handled directly by our suppliers (Booking.com or Hotels.com). The payment methods currently accepted are Visa, MasterCard, American Express, BC Card, Diners Club International, JCB, and Discover. We are constantly working with our suppliers to make additional payment methods possible in the future.

How do I know if a booking is confirmed?

You will receive a confirmation email with the details of your booking shortly after booking your hotel. This will be sent to the email address that you entered on the checkout page.

If you think you have made a booking but haven’t received a confirmation email, check your spam/junk folder. If you can’t find the email, contact the supplier that you booked the hotel through. Please visit the Support page for the appropriate numbers. If the supplier can’t locate your booking, contact us at agentsupport@trvl.com.

Do you have a question that was not answered in these FAQs?

Please contact us at agentsupport@trvl.com.