Support

For any customer support questions related to your booking, these are handled directly by Hotels.com or Booking.com, providing dedicated, 24/7 service to TRVL clients.  

Hotels.com Customer Service

For questions related to your Hotels.com booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “Manage your booking online” to cancel your booking. To make changes to your booking, please see the list of customer service numbers below.

  • US/Canada
  • UK
  • Australia
  • New Zealand
  • South Africa*
  • The Netherlands

* this number can only be dialed from within the country

Booking.com Customer Service

For questions related to your Booking.com booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “Manage your booking” to make changes or cancel your booking. Below are Booking.com’s local customer service numbers if you need to contact them by phone.

For all other countries, please find the appropriate customer service number here.

Expedia Customer Service

For questions related to your Expedia booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “See your itinerary” to cancel your booking. To make changes to your booking, please see the list of customer service numbers below.

  • US
  • UK
  • Ireland
  • New Zealand
  • Australia
  • Canada
  • Mexico
  • Brazil
  • Austria
  • Germany
  • Denmark
  • Spain
  • France
  • Italy
  • The Netherlands
  • Norway
  • Sweden
  • Japan
  • India

General TRVL questions

We have listed most questions you may have in our FAQ.

For any additional questions please reach out to us at support@trvl.com